Booking Terms and Conditions

Registration & Order Confirmation for ChefTales

In making payment for our classes, attendees agree to accept all of the terms & conditions.

Payment policy for ChefTales

Booking is only confirmed upon receipt of full payment for the class. A confirmation email will be sent with the payment details once the booking has been confirmed. Should there be any problem with your payment we will email you promptly.

Cancellation and Transfer Policy for ChefTales

ChefTales reserves the right to cancel or reschedule a class for reasons concerning ChefTales. In the rare event where a class has been cancelled due to low attendance, sickness or any other matter regarding ChefTales, all students will be notified within 48 hours of the class commencement date, and full refunds will be provided.

In the event a student needs to cancel a booked class:
75% Refund for cancellations up to 21 days prior to lesson date.
50% Refund for cancellations 14 to 21 days prior to lesson date.
No Refunds for cancellations less than 14 days prior to lessons date.

All refunds will be less any transaction fees incurred.

Attending a Class

To ensure that our class runs smoothly, please turn up on time for the beginning of the class. The class will start on time so as not to inconvenience the rest of the students. We kindly ask that you arrive no earlier than 15 minutes before your class as we will be preparing for your class until this time.

General Terms and conditions when attending ChefTales Classes

RIGHT TO REFUSE: ChefTales holds the right to refuse a student to attend a class if the instructor feels they are intoxicated or may cause harm to themselves or anyone else attending the scheduled class.

RELEASE OF LIABILITY: While ChefTales strives to make the studio as safe as possible, participants are also responsible for taking reasonable care of themselves and your belongings in class. The student releases, indemnifies and excludes ChefTales and its employees from any and all liability for any accidents, injury or allergic reactions arising in the course of the workshops. If you have any allergies, please let us know before booking the class.

DAMAGE/LOSS OF PERSONAL PROPERTY: ChefTales will take all necessary care, but accepts no responsibility for the damage to or loss of merchandise left in the venue prior to, during or after a class/event. ChefTales is not responsible for the loss or damage of personal items in any form.

DAMAGE/LOSS OF CHEFTALES PROPERTY: The student may be held financially responsible for any damage to or loss of ChefTales’ property during the class/event. The cost of repairing any damage to walls, doors or other parts of the property as a result of inappropriate conduct will be charged to the person involved.

CIRCUMSTANCES BEYOND THE CONTROL OF CHEFTALES: Should ChefTales be unable to provide for your class or function due to circumstances beyond the control of ChefTales is not responsible for any costs, damages or expenses that you may suffer or incur.