Frequently Asked Questions

We answer your questions here



Popular Categories

Cooking Classes

One-to-one personal classes.
Learn to cook a variety of different dishes. All the answers, from dishes to attire.

Team building

Corporate events.
Team bonding activities that increase the cohesion and chemistry of your team members. 


Halal. Non-halal.
We have studios of different sizes for different group sizes. Equipped with different equipment.

Team Building FAQ

Can we still do team building if we have less than the minimum of 8 participants?

Yes. Fees for 8 pax are still applicable, however, the participants may share the extra ingredients amongst themselves.

Can I only confirm the final number of persons on the day of event?

No. The exact number of participants has to be confirmed 4 working days prior to the event to allow preparations and purchase of ingredients.

What do we have to bring for the session?

Nothing! ChefTales will provide aprons, ingredients, and equipment required for the session. However, if you’d like to bring any props (or secret ingredients), please speak to our party planners!

Cooking Classes FAQ

How do I register for a class?

To register, visit our website and choose Cooking Classes at the top of the page.

Alternatively, give us a call or drop us an email to register for a class.

Do I need to have a PayPal account to register?

No. There is no need to register on PayPal. Choose the other option (Pay with my credit or debit card) instead of “Pay with my PayPal account”. You can make your payment successful without logging/signing in.

I’m having a hard time registering online. Can I make a reservation?

We don’t make reservations for the class. To make sure you can join the class, come down to our store and make your payment at our store’s cashier counter 3-5 days prior to the class. Paying on the day of the class is not allowed and won’t guarantee that you can join the class.

What is the format of your classes?

We have two different formats:
1) Hands-on classes – where participants take part in practicing techniques and preparing the dishes. Participants will take home all the dishes they prepared in the class, as well as the recipe.
2) Demo classes – where participants observe while the chef explains and demonstrates the recipe preparation and cooking techniques. Participants will be given a tasting portion of all the dishes prepared during the class, as well as the recipe.

What happens after I register for a class?

Constant Contact will email you a confirmation of payment once it has been approved. Please ensure that the email address that you’ve provided on the registration page is a valid email address. We strongly encourage you to check your spam or junk folder as the emails sometimes get redirected there. ChefTales is not responsible for any unread emails.

In the event that the minimum number of participants is not met, the class will be canceled. We will inform you via email. You can choose to either get a refund of the cooking class fee or attend another class of the same value.

*Please note that some classes are not eligible for a 10% discount

Online Registration: Refunds will be processed within 14 working days.

NOTE: For canceled classes, participants have 90 days to advise whether they want to transfer to another class/refund or a refund will automatically be processed.

ChefTales Store Registration: Refunds will be processed within 4-6 weeks.

NOTE: For cancelled classes, participants have 90 days to advise whether they want to transfer to another class/refund. No claims will be entertained after 90 days.

Can I cancel my registration?

No. All confirmed bookings are non-exchangeable, non-refundable and non-transferable to another class date should you be unable to attend the class. No refunds will be given for unattended classes. However, a replacement participant can be sent, with a minimum 24 hours of advanced notice via email from the registered participant. Replacement participant needs to produce printed confirmation slip and email.

What should I bring on the day of the classes?

You only need to bring your confirmation email and identification card. The ChefTales studio is equipped with the tools needed in the class, so you don’t have to bring your own. Please bring containers to pack your food if you do not intend to consume the food on-site after the cooking class.

What should I wear?

Participants are advised to wear closed shoes for protection and dress in casual, comfortable attire.

Studios FAQ

Are the studios Halal?

Yes. We have both studios that are Halal and those are not. For the studios that are used for general cooking before, you may engage Majlis Ugama Islam Singapura (MUIS), also known as the Islamic Religious Council of Singapore, for cleansing and certifying the place and equipment Halal at your own expense.

Do you have audio-visual systems in the studios?

The Demo Studio is equipped with an audio system that comes with 1 hand-free microphone. Televisions can be hooked up with 1 laptop for presentations and videos. A DVD player is also available in this studio. There are no audio or visual systems in the Hands-On Studio.

I’m having a workshop in the Demo Studio, can you provide stationery?

ToTT can provide up to 3 flipcharts, A1 white paper, and markers. If you require other stationery, please bring your own.

Can the stove-top cameras in studio record the cooking process?

No. The cameras only provide live-feed to the TVs within the studio.

If I only need a small area of the studio, can ToTT pro-rate the charges?

No. The studio space is not excludable.